MAINTENANCE

Let us manage your Chicago Rental Property

WE HAVE AN IN-HOUSE MAINTENANCE COMPANY WORKING FOR YOU!

Stress-Free Maintenance

GCR&D provides owners with stress-free maintenance of their rental investments. Rather than trying to find a third-party vendor yourself, you can rest assured our staff is taking care of the problem in a timely manner.

A large part of what we offer is the control of the maintenance in your investment. Our in-house maintenance coordinator and turnover coordinator use our in-house technicians along with a select few qualified outside vendors so we can regulate and control our pricing. We are currently completing an average of 525 maintenance work orders per month and below is a list of the services our in-house maintenance department provides:

  • Preventative work required on an annual or periodic schedule
  • Day to day work orders for tenant requests and ongoing property requirements
  • Third party coordination of our qualified vendors
  • Bill pay and IRS required steps
  • Standard turnover work
  • Large turnovers that exceed a certain dollar amount
  • Meeting the sheriff for evictions
  • Court ordered and municipality requirements
  • Capital improvement supervision

On a monthly basis, we complete an average of 525 work orders.

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OPTIONS FOR TENANTS

CONVENIENT OPTIONS FOR TENANTS

Our residents have the ability to submit a work order multiple ways all day long. We understand maintenance is a large reason why residents will not renew so we feel this is one of the most important customer service aspects for a landlord but we also keep focused on the owner's bottom line by completing work only necessary to general upkeep and future maintenance prevention.

  • 24/7 Maintenance Line - Residents can call our 24/7 work order line that allows the resident to speak with a live US based person that can assist in troubleshooting the maintenance issue or just getting the requested repair in the system for our maintenance team to follow up on.
  • Tenant Portal - Residents thru their individual portal online can submit maintenance requests with the ability to upload pictures as well.
  • Email - Although not encouraged for quickest results, residents can email residents@gcrealtyinc.com and they are sure to get a response by their management team in a guaranteed amount of time.

At the end of the day, maintenance can make or break an investment either because of the potential increased expense to an owner or the potential unhappiness of a residents expectations. It is our job at GCR&D to make sure we walk that fine line of keeping the owners short and long term expenses as low as possible while ensuring the tenant is as happy as can be possible.

Find out if you are maximizing your investment’s potential.

Areas We Serve

In addition to the cities above, GC Realty & Development, LLC has coverage all over the Chicagoland Area including Kane, Cook, Lake, Mchenry & Dupage Counties. We also have coverage across a large portion of the city including downtown Chicago.

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